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Customer Account Associate

Location: 

Warsaw, MZ, PL

Req ID:  902
Job Type: 

We are a global team of 6000 visionaries, doers, and makers. Our portfolio of over 25 brands touches lives in more than 50 countries. Together, we reimagine good mornings and endless summers, beauty and bonding, confidence and determination.

 

 

Customer Service Associate                    

Location: Warsaw, Poland

 

 

Let’s Talk About You

 

You want to own your career and you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Customer Service Associate. This is a perfect role for someone who great at speaking with people and handling there queries as well as updating systems and databases. 

 

Let’s Get Down To Business

 

Reporting to the Customer Service Manager, you will be involved in supporting customers, processing orders and ensuring compliance with internal procedures.  Here’s a sample of the type of things you will be responsible for:

 

  • Processing customer orders
  • Manage product availability via system database
  • Handle customer issues/ complaints
  • Maintain regular contact with customers via telephone and email
  • Monitor stock orders and issue invoices and credit nots

 

 

Show Us What You’ve Got

 

In this role, it is important that you are able to work autonomously, flexibly and collaboratively with individuals and customers located internationally. Professional experience is important. But it’s paramount you share our values and belief in ‘challenge to win’.

 

In addition, it would be great if you have the following:

 

  • University degree
  • Experience in customer service or administration – ideally in FMCG consumer goods
  • Fluency in spoken & written English and Polish is required
  • MS Office and SAP literate

 

This is a fantastic role for someone who’s looking to gain some great experience in a Global Consumer Goods company where there will be excellent opportunity for learning and development.

 

Now Take The Next Step

If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you. Please email an up to date CV in English along with your salary expectations. 

 

Edgewell is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.