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Manager, QA/Technical Support


Tokyo, 13, JP

Req ID:  2544
Job Type: 


Manager, QA/Technical Support

Permanent, Tokyo, Japan

Attractive salary & benefits


Let's Talk About You

You’re ambitious, but you want a career with purpose—we love that. You’re up for a challenge and ready to write the next chapter of your career story with a great group of encouraging colleagues. You want to make your mark and let your personality shine. Well, if you’re interested in our Manager, QA/Technical Support role, this might be your next step! This is a great choice for an ambitious doer, maker, and innovator, especially since it requires a team spirit focus. While it may sound cliché, we’re looking for a someone with strong QA/QC experience to join Edgewell Personal Care – a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Hawaiian Tropic, Carefree, Bulldog Skincare for Men, Jack Black and recently acquired Cremo… just to name a few!).


Now, Let’s Get Down to Business



Schick ‘シェービング’の枠を超え、 ‘自分らしさ’を応援するブランドへと進化します。



Are You Ready to Show Us What You’ve Got?

Ideally you will have product assessment, technical service, vendors evaluations, and off-shore QA/QC gained within a consumer goods or commercial business.

In addition, it would be great if you have the following skills and experience


Universal Accountabilities

  • Maintenance of the license of manufacturer for cosmetics & quasi drug in line with regulatory
  • Communication with stakeholders such as regulatory affairs dept., R&D, and MKTG in the HQ (US)
  • Quality assurance for imported products and OEM (contracted manufactures’ products
  • Assure quality of products, raw ingredients, and package materials to assure customer satisfactions and smooth supply chain operation.
  • Assure to take corrective and preventive actions for customer protection and satisfaction based upon analyses of customer complaints based upon daily, weekly monthly and yearly bases.
  • Prepare product quality specifications/standards
  • Prepare Quality Agreement for contracted manufacturers
  • Factory audit 
    Required Skills and Experience
  • More than 3-year experience in working with global FMCG /Cosmetics company (Medical Device Experience, preferrable)
  • a bachelor's(master's) degree in science, preferred to “Chemistry”
  • Strong commercial skills with English
  • A global outlook and understanding
  • A team player who is happy to roll-up their sleeves and participate at all levels of required projects
    What we offer
    A ‘can do’ working culture with the following benefits:
    Attractive salary, plus superannuation, work from home opportunities, entitlement to company products, meeting free Fridays, great working and learning environment, casual business wear, hybrid working style and a great team!
    Now Take the Next Step
    If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you. Please apply online with an up-to-date CV in Japanese & English along with your salary expectations.
    Alternatively, feel free to pass onto your colleagues who may be interested. For information about this role, visit


Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.