HR Systems Specialist
Teplice, 427, CZ
Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.
HR Systems Specialist
Teplice, Czechia, Hybrid/ Remote Working Possible
Permanent, attractive salary & benefits
Let's Talk About You
You’re ambitious, but you want a career with purpose - we love that. You’re up for a challenge and ready to write the next chapter of your career story with a great group of encouraging colleagues. You want to make your mark and let your personality shine. Well, if you’re interested in our HR Systems role, this might be your next step! We are looking for someone with experience in SAP Success Factors to join Edgewell Personal Care – a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Intuition, Hawaiian Tropic, Bulldog Skincare for Men, WetOnes and Cremo Grooming… just to name a few!).
Now, Let’s Get Down to Business
In this role you will support the users of the HR core system (SuccessFactors). Focus will be on maintaining system availability and user access as well as continuous improvements that deliver automation, simplification, and standardization of HR processes to reduce manual administration work.
Your responsibilities will be divided into two key focus areas:
User Support: You will work to ensure all HR System users are effectively supported. Using our case management system, ServiceNOW, you will review tickets daily, resolving tier 0/1 tickets and escalating more complex tickets to subject matter experts as appropriate.
Continuous Improvement: You will support continuous improvement of HR Systems as part of the Reinforcing And Improving System Experience (RAISE) workstream, by working on HR System enhancement activity. You will also be involved in the HR System updates, reviewing change documentation and testing new functionality.
Here’s a sample of what you’ll get up to:
• Manage user ticket prioritization and escalation using ServiceNOW
• Provide Tier 0/I HR Systems technical support for users, including researching and resolving issues
• Review and test semi-annual SuccessFactors releases
• Diagnose and troubleshoot HR Systems issues
• Support HR System enhancement activity, including requirements gathering, configuration, testing, training and support of users
• Gather and respond to feedback to identify and deliver continuous improvement activities in support of RAISE
• Any other duties and responsibilities as assigned
Are You Ready to Show Us What You’ve Got?
Ideally you will have some experience working with SAP Success Factors in HR gained within an International organisation. While your experience is of course important, we’re all about making useful things joyful, so we love when our prospective candidates are passionate about this too.
Here’s what we are looking for:
• Related HRIS experience with SAP SuccessFactors
• Experience with using a ticket management system, preferably ServiceNOW
• Experience with HR Systems optimization projects would be an advantage
• MS Office suite proficiency
• Clear, thoughtful verbal and written communications
• Ability to think proactively and manage multiple priorities
• High attention to details and ability to maintain confidentiality
• Technical affinity and ability to understand systemized processes
• Teamwork and interpersonal skills with teammates in all global regions
• Professional level of English language is a must
Now Take the Next Step
If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you. Please email an up to date CV in English along with your salary expectations. Alternatively, feel free to pass onto your teammates who may be interested. For information about this great company, visit www.edgewell.com
#INT
Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.
