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Manager, eCommerce (Amazon, Remote Based)

Location: 

Shelton, CT, US

Req ID:  2762
Job Type: 
Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Position Summary:

The eCommerce Manager will continue to scale our US Amazon business by developing and implementing a sustainable, consumer centric strategy. Through thought leadership, the individual will own the business plan that inspires the commercialization of sustainable assortment, pricing strategy, and conversion tactics by leveraging a variety of tools, while delivering on internal and external financial metrics across Edgewell categories. The ideal candidate will be well-versed in eCommercel (1P and 3P), P&L-minded, growth-oriented, and a skilled team player that can work across multiple stakeholders, with an understanding of eCommerce best practices. 

 

 

Accountabilities

                 

Develop Integrate Customer Plans:

  • Achieve financial KPI’s of net sales, profit, and market share for Amazon                                                            
  • Drive business with a P&L focused mentality by optimizing brand mix, pursuing a margin accretive assortment strategy, managing trade funds, and partnering with IMDS to optimize ROI on A&P spend and promotion
  • Strive for forecast accuracy across respective businesses, inclusive of item level forecasts for key items and NPD
  • Continuously optimize the digital shelf to maximize traffic, consumer engagement and conversion
  • Negotiate Amazon programming investment terms and contracts; conduct regular business reviews as needed
  • Create and execute an annual plan of digital activities that is aligned with the digital sales strategy and ensures profitable sales growth (including joint business plan & roadmap)
  • Manage trade budget to profitably drive the business and ensure trade spending is kept within budget
  • Collaborate with IMDS, Brand, Shopper Marketing, Category Management, etc. on key programs as needed

Identify and Execute Customer Development Opportunities:

  • Maximize conversion via digital shelf optimization utilizing analytics and insights secured from various platforms to support the digital path to purchase
  • Advocate for consumer needs, build out eCommerce portfolio, and take advantage of shopper platforms (eg. Amazon Hubs, Amazon Business, Amazon Fresh) and Amazon tentpoles and programs                                                                                                     
  • Understand and penetrate all customer strategies/roadmaps, organization, operations, shoppers, capabilities, and ways of working to win
  • Work with eCommerce colleagues including the Digital Content Manager and the Integrated Media Team to improve SEO traffic and conversion, optimize product detail pages, ensure syndication of ratings and reviews and optimize new product launches

 

 

 

Evaluate Program Performance:

  • Develop and maintain monthly business reporting against key health metrics
  • Monitor inventory levels to maximize productivity, minimize out of stocks and deliver forecast accuracy.
  • Initiate, synthesize, and translate relevant ecommerce market insights including key category trends within Pureplay, Omnichannel, and DTC to uncover additional areas of growth
  • Identify content, keyword, and rating/review trends, both in Edgewell and adjacent categories, that can be leveraged to drive brand awareness and customer acquisition

Champion Omnichannel within the Organization:

  • Strengthen organizational understanding of Omnichannel strategic levers and tactics to connect Edgewell brands with eRetail shopper
  • Act as key point of contact for category, sales, and commercial teams, to support Online execution best practices
  • Lead Quarterly business review meetings (Read & React) of business performance with an emphasis on actionable insights that can impact short/long term strategy
  • Partner with Digital Strategy Team for additional eCommerce insights leveraging the broader Edgewell Personal Care intelligence toolbox
  • Continuously work with internal stakeholders toward developing optimum channel strategy that ensures all retailers can win and to minimize channel disruption

Required Education, Skills and Experience

 

  • Bachelor’s Degree (BA or BS) or 4 years of relevant work experience in lieu of degree
  • 3+ years of experience in eCommerce within Consumer Products (CPG/FMGC) industry is required
  • Experience with Pureplay (Amazon) and/or Omnichannel Retailer(s) Walmart.com, Jet.com, Target.com
  • Ability to forecast volume and trade spending effectively using forecasting system (ie. Plato)
  • Proficiency with syndicated data sources (Nielsen, IRI) and Digital Tools (e.g. Stackline, CommerceIQ, Numerator, Profitero, One Click Retail, Salsify)
  • Proficiency with P&L’s, ROI evaluation, Brand and Retailer financial performance indicators

 

Desirable Education, Skills and Experience

(Provide desirable skills, experiences and education)

  • Strategic, action-oriented individual who is a self-starter with an “ownership” mindset
  • Strong interpersonal and problem-solving skills; ability to work in a highly collaborative environment and work effectively with team members and various key stakeholders
  • Highly organized with strong attention to detail, adaptable and able to succeed in a dynamic fast-paced environment
  • Excellent communication skills, both written and verbal, ability to articulate in a clear and concise manner across various levels of the organization

 

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Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.


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