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Global Kronos Admin


Shelton, CT, US

Req ID:  772
Job Type: 

We are a global team of 6000 visionaries, doers, and makers. Our portfolio of over 25 brands touches lives in more than 50 countries. Together, we reimagine good mornings and endless summers, beauty and bonding, confidence and determination.



Position Summary

The Global Kronos (MyTime) Lead will provide technical expertise in analyzing, designing, implementing, and maintaining Kronos based applications in support of operational needs. This position utilizes knowledge and experience with a variety of human resources, benefits and payroll concepts, practices, and procedures to identify needs and create solutions to resolve them.


The Global Kronos (MyTime) Lead will provide day to day support to region administrators, management and other key stakeholders, globally; strategic planning and design of current and future applications to support HR and Payroll teams; administers the Kronos Workforce Dimensions system; provides management support for all projects; interface and collaborate with IT, HR, and Payroll resources in managing vendor and contractor relationships.



  • Application Maintenance and Support
    • Lead administration of Kronos Workforce Dimensions basic scheduling, database and table maintenance, application maintenance and upgrades, licenses, and platform maintenance and upgrades.
    • Develops, modifies and maintains Kronos configurations including but not limited to, pay rules, calculated accruals, schedules and time clocks in accordance with application procedures.
    • Provide production support to ensure business processes execute as planned.
    • Monitor and support assigned data interfaces to ensure operational efficiency and accuracy.
    • Create and implement audits and analysis to ensure system integrity and identify process improvement opportunities.
    • Develop and execute test scripts as part of regression testing.
    • Deploy application changes in a timely & quality manner.
    • Lead implementation and maintenance activities for the Kronos application.
    • Administrative support for legacy systems, primarily in the US (eTime).
  • Customer
    • Engage with end-users to resolve reported issues and requests.
    • Facilitate the assignment of mobile licenses and support end-user questions.
    • Act as a liaison between key business areas to work with and educate users on applications, technology in support of business processes and enhancements.
    • Track reported issues and requests as directed.
    • Ensure requests are completed and agreed upon with the customer.
    • Communicate regularly with the customer team to ensure expectations are aligned.
    • Coordinate with HR, Payroll, HRIS and IT teams to resolve reported issues and requests.
  • Process Management
    • Creates technical documentation including requirements analysis, data flow diagrams, software/configuration specifications, operational procedures, and other related documentation.
    • Partner with stakeholders to play a significant role in helping to plan and manage projects related to new functionality, process improvement and system update release management.
    • Implement system support initiatives and optimization projects, supporting Payroll & IT and other related stakeholders.
    • Focus on optimizing efficiency, ensuring data integrity, and safeguarding system security/data privacy with a commitment to utilizing best practices.
    • Regularly assess current state of services and proactively identify areas of opportunity for improvement.
    • Create, maintain and deliver training to various colleague levels within the organization.
    • Understand objectives of business processes related to the technology.
    • Serve as an escalation point for process design and system configuration support.
    • Maintain the system configuration, reporting for the assigned functional areas.
    • Responsible for driving process design activities of the assigned functional areas.
    • Translate business process design into functional requirements.
    • Define, develop and deliver metrics for the operating performance of the assigned functional areas.



  • Bachelor’s (and/or certifications) in related discipline with specialized leadership training and/or demonstrated capability to perform job responsibilities through previous experience and education
  • Seven to ten years of experience with operational analysis
  • Seven to ten years of experience with Kronos or equivalent systems in an administrative function
  • Strong analytical and communications skills
  • Experience working with cross-functional teams
  • Highly detail-oriented with strong organizational skills
  • Exceptional customer service skills
  • Ability to manage multiple tasks, prioritize, and adapt to a changing and fast-paced environment
  • Ability to work flexible work hours to support business needs




Edgewell is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.



Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury