Commercial Operations Specialist

Position Summary

The Commercial Operations Specialist is responsible for driving the execution of the Perfect Store model, monitoring third-party field teams, and ensuring the effective implementation of commercial strategies across points of sales. This role involves managing replenishment resources and coordinating field execution activities at a national level. The Specialist serves as a key point of contact between external agencies, commercial stakeholders, and Edgewell's commercial team, helping identify and capitalize on opportunities that drive sell-out growth and enhance in-store execution.

Accountabilities

1. Influence and challenge commercial teams to ensure the successful execution of commercial strategies, driving growth opportunities across all channels.
2. Execute third-party workforce strategies aligned with EPC commercial objectives and channel priorities.
3. Define and manage the budget for operational needs according to annual allocation and coordination of merchandisers.
4. Ensure compliance with contracted merchandising services, supporting proper execution at the point of sale according to commercial guidelines and execution standards.
5. Monitor market trends, competitor activities, pricing, stock levels, and promotional execution to identify operational opportunities and risks.
6. Coordinate with Sales, Customer Marketing and Marketing, and agency supervisors to ensure proper execution at points of sale, compliance with planograms, and visibility initiatives.
7. Analyze sell-out indicators, stock-outs, product rotation, and promotional performance to recommend corrective actions and operational improvements.
8. Define and monitor perfect execution KPIs across all channels, establishing the core execution standards and performance metrics required to drive consistent in-store excellence.
9. Prepare and maintain operational reports related to field execution, promotional effectiveness, store implementations, and channel performance.
10. Support the optimization and update of merchandiser routes, coverage, and personnel allocation according to business needs.
11. Provide continuous training, coaching, and support to reinforce execution priorities, campaigns, routes, and product launches to supervisors and merchandisers.
12. Lead regular meetings with supervisors and field teams to communicate operational priorities, address execution challenges, and follow up on action plans.
13. Build and maintain effective relationships with key stakeholders, agency partners, and sales teams across assigned channels.
14. Ensure the correct inventory levels are maintained by generating the necessary alerts and coordinating actions related to display maintenance, campaign implementation, and visibility standards.
15. Ensure regular field trade visits to monitor quality in execution, identify improvement opportunities, and ensure compliance with commercial standards.
16. Support store reporting activities, including competitor monitoring, pricing analysis, photographic reporting, and execution tracking.
17. Provide operational input during commercial and sales meetings to support decision-making, project execution, and launch readiness
18. Support operational and billing reconciliation processes with BI and third-party providers as required.

Required Skills and Experience

• Professional with a degree in administrative fields (Commercial Engineering or similar) with 3 to 5 years of experience in commercial roles.
• Result-oriented, capable of working independently and in high-performance environments, with strong analytical skills.
• Knowledge in supervision leading third- party teams, retail logistics, layout and perfect store execution.
• Proficiency in Microsoft Office.
• Geographical knowledge of the region for effective field execution.

For more Information About This Joyful Company, Visit www.edgewell.com

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