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Regional eCommerce Development Manager

Location: 

Hong Kong, HK, HK

Req ID:  557
Job Type: 

We are a global team of 6000 visionaries, doers, and makers. Our portfolio of over 25 brands touches lives in more than 50 countries. Together, we reimagine good mornings and endless summers, beauty and bonding, confidence and determination.

 

 

Let’s Talk About You

You want to own your career and you’re ready to write the next chapter of your career story: a challenging and rewarding role as an Regional eCommerce Development Manager – to assist APAC & MEA eCommerce Director in regional EC development, including:

 

  • Marketplace expansion
  • DTC strategy and rollout
  • Data analytics and eCRM
  • Content development

 

 

Let’s Get Down To Business

This is an excellent opportunity for an experienced eCommerce Manager to leverage their experience and develop EC operations strategy for Edgewell in APAC & MEA.  You will be part of a diverse team and will work closely with your manger and teammates. 

 

Here’s a sample of the type of things you will be responsible for:

  • Collaborate with Market Teams in the Regional, Internal Stakeholders of Cross-functionals team, Technical Partners and Vendors/Agencies on planning, strategy, development, operations; and to ensure timely and appropriate support and communications
  • Work with Business Owners of Each Launched Market to ensure proper/regular reporting, content, annual campaign calendar, analytics and CRM programme development
  • Regionally manage the DTC sites/touchpoints’ upgrade and facelift, functionally and UX/UI-wise, to ensure the continued improvement in functions and user experience to match with customer expectations
  • Take the lead in working with regional/local agencies in traffic & performance-based digital marketing and online advertising for sales generation and user acquisition, and to develop cases of best practices, content contemplates, dashboards
  • Explore development opportunities with regional partners in translation, content management, UX/UI, hosting, CDN, CRM, Analytics, Social Media, Progammatics, Mobile Apps etc.
  • Work with APAC MEA Markets to develop DTC (Direct-to-Consumer) touch-points to expand EPC online presence – mainly through branded, own platforms, and to achieve targets in Sales Generation and Customer Engagement
  • Develop DTC template, biz model, KPIs, learnings and best practices;
  • Develop Regional Digital Analytics and Insights for Business Development, Customer Engagement, New Product Development
  • Work with regional Markets’ on all Digital Analytic Development and DTC Analytics & CRM Program & Initiatives
  • Manage the Digital Analytic and eCommerce Reporting and Analysis templates and Insights generation

 

 

Show Us What You’ve Got

Ideally you will have solid EC development & management experience gained within a commercial or FMCG business. 

 

In this role, it is important that you are able to work assertively, flexibly and collaboratively with individuals and teams located externally. Professional experience is important, but it’s paramount you share our values and belief in ‘challenge to win’.

 

Here are some of the requirements we are looking for:

  • University educated or above
  • 8-10 years' solid eCommerce and digital experience in DTC development and operations regionally 
  • Experience working in brands (preferred), eCommerce Operators, eCommerce Platforms or Marketplaces - with a track record of achievements
  • Strong experience with DTC program management, content, template development, eCRM, UX/UI, Search & Social to drive sales generation and customer engagement
  • Knowledge of the Personal Care, Skin Care, Beauty market segments preferred

Edgewell is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.