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Customer Service Representative

Location: 

Hong Kong, HK, HK

Req ID:  3581
Job Type: 
Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Customer Service Representative (FMCG Supply Chain)

Temporary, Kwun Tong, Hong Kong

 

Let's Talk About You

You’re ambitious, but you want a career with purpose—we love that. You’re up for a challenge and ready to write the next chapter of your career story with a great group of encouraging colleagues. You want to make your mark and let your personality shine. Well, if you’re interested in our Customer Service Representative role, this might be your next step! This is a great choice for an ambitious doer, maker, and innovator, especially since it requires a team spirit focus. While it may sound cliché, we’re looking for a someone with order management experience to join Edgewell Personal Care – a global consumer goods business with a portfolio of over 25 brands (Schick, Banana Boat, Hawaiian Tropic, Wet Ones, Bulldog Skincare for Men, Jack Black and recently acquired Cremo… just to name a few!).

 

Now, Let’s Get Down to Business

You will be reporting to Supply Chain Operation Supervisor and the right person for this role will work closely with our commercial, supply chain, 3PL teams with a clear understanding of order statements, so a good communicator is a must. If there’s one thing you’ll get here at Edgewell, it’s a collaborative group full of likeable, diverse, and nurturing colleagues. They’re an inspiring bunch. While your experience is of course important, we’re all about making useful things joyful, so we love when our prospective candidates are passionate about this too.

 

Are You Ready to Show Us What You’ve Got?

Ideally you will have SAP user experience gained within a consumer goods or commercial business.

In addition, it would be great if you have the following skills and experience

 

  • Handling inbound delivery with 3PL
  • Input and update customer order in SAP
  • Handle outbound delivery allocation and issue delivery orders to 3PL
  • Coordinate with internal and external parties to assist the delivery arrangements
  • Handle ad-hoc task assigned by supervisor
  • F.5/DSE or above in related disciplines
  • People-oriented with good communication skills
  • Good command of spoken and written in English and Chinese
  • With experience to operate Warehouse Management System or SAP is an advantage

 

What we offer

A ‘can do’ working culture with the following benefits:

 

Attractive salary, plus medical insurance, great working and learning environment, casual smart dress code and a great team!

 

Now Take the Next Step

If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you. Please apply online with an up-to-date CV in English and Chinese along with your salary expectations.

Alternatively, feel free to pass onto your colleagues who may be interested. For information about this great company, visit www.edgewell.com

 

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.