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Customer Supply Chain Manager


High Wycombe, BKM, GB

Req ID:  1016
Job Type: 


Customer Supply Chain Manager, (UK & Nordics)

High Wycombe HD13 6DG, Permanent, Office Based (including UK customer visits and occasional travel to Europe)


Benefits: Competitive salary+ 10% bonus & car allowance, permanent health insurance, employee assistance programme, life assurance, pension scheme, discounted Edgewell branded products, go green travel allowance, core working hours, 25 days annual leave, free beverage & snacks, sports & social club membership, casual smart dress code and a great boss!


Let’s Talk About You

You want to own your career and you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Customer Supply Chain Manager with an exciting European focus. We are looking for a strong team leader with significant customer management experience to join Edgewell Personal Care – a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Hawaiian Tropic, Carefree, Bulldog Skincare for Men and Jack Black… just to name a few!).


Let’s Get Down To Business

Reporting to the Customer Services Director (based in Germany), you will lead the market-facing Order Management teams for the business to support our vision of maximizing value to the consumer and providing outstanding service levels to our trading partners (retailers/ supermarkets). This will be delivered through timely order management, appropriate financial controls and efficient and responsive Supply Chain processes. You will be part of a diverse local leadership team and will work closely with our Sales, Marketing, Demand/ Supply Planning, Finance, Warehouse & Distribution Teams as well as the wider European Customer Services Team. This role demands a great deal of engagement and influencing at various levels, including supporting the Commercial Director for North West Europe, so ideal for someone who enjoys working collaboratively and building long lasting relationships. In addition, this is a great opportunity for someone who thrives on leading and developing a high performing customer services team as well as leading on some interesting projects to drive business change. This position has responsibility of 7 direct reports (Customer Service Associates).


Show Us What You’ve Got

You will have proven customer team management experience which has achieved outstanding business results - gained within Consumer Goods business.

In this role, it is important that you can work autonomously, flexibly and collaboratively with individuals and teams.

Professional experience is important. But it’s paramount you share our values and belief in ‘challenge to win’.


Here’s what we are looking for:


  • Significant experience of customer relationship management or similar including delivery of service level metrics and cost optimization
  • Experience within Consumer Goods industry
  • Confident in working with UK retailers
  • Understanding of Supply Chain and associated systems, e.g. SAP, EDI or similar
  • Successful track record of leading and developing high performing teams
  • People management experience
  • Ability to influence and make quick decisions
  • Able to take ownership of rapid change management


Now Take The Next Step

If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you.

Please apply online with an up to date CV along with your salary expectations.