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Operations Manager


Hanover, ON, CA

Req ID:  2493
Job Type: 
Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Position Summary

Reporting directly to the Plant Manager, the position is accountable for directing Hanover operations activities consistent with the corporate objectives for safety, cost, quality and timeliness. The incumbent is responsible for the overall management of both salaried and hourly colleagues and for adhering to safety and regulatory requirements for Hanover.


Universal Accountabilities

  • Ensure that objectives are met through effective leadership and utilization of all resources in production, maintenance, quality assurance, and warehousing.
  • Postion repsonsible for managing, evaluating and performance of staff including hourly (direct/indirect) and salry colleagues.
  • Responsible for internal employee relations encompassing staffing, training, safety programs and employees’ motivation and morale. The position is also accountable for compliance with all Environmental legislation and the regulatory requirements related to Edgewell products sold in Canada.
  • Assist in the manufacturing/distribution budgets (expense and capital), establishing cost improvement and cost control programs and coordinate all programs with the U.S. logistics and operations group activities to ensure Canadian compliance with worldwide corporate standards for equipment, quality and product service.
  • Provide timely supply of Personal Care products to customers at a competitive cost while matching or exceeding product quality and performance of any competitor.
  • Be an advocate of change initiatives by following ADKAR principles.
  • Provide an environment that fosters continuous improvement through the implementation of sound management principals and employee motivation.
  • Model EPC values and behaviors and help embed them within the workplace.
  • Foster and maintain the coordination of Hanover functions and activities with EPC counterparts in the U.S. and other international locations.
  • Ensure that all employees have safe and healthy working environments.


Specific Accountabilities

 May also perform additional duties as assigned.


Required Skills and Experience 

  • University degree in relevant field with at least 5-7 years of proven experience at a managing high performing team.
  • Well versed in the Occupational Health and Safety Act, Human Rights Code, WSIB, Employment Standards Act, and any other relevant provincial legislation.
  • Strong leadership skills with the ability to influence the decision-making process while balancing strategic and financial factors and priorities.
  • Strategic, results oriented analytical thinker with strong problem solving and change management skills.
  • Excellent interpersonal and communication skills at all levels both within and outside the organization.
  • Collaborative individual who thrives in a team-based environment.
  • Proficiency with various computer software programs.
  • Experience with medical devices, regulated product and/or a packaging license in support of HC requirements an asset.

Preferred Skills and Experience

  • MBA is an asset.


Working Relationships

  • Key relationships internally will include Operations, Supply Chain, Hanover Management Team, Finance, Human Resources, and NA Pack Ops team.


Work Environment

Some travel to U.S. may be required.




Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.