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Manager, Quality (Grooming)


Coppell, TX, US

Req ID:  2722
Job Type: 
Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Position Summary


Jack Black, the #1 Prestige Men’s skincare brand in the U.S., and Cremo, the #1 Men’s Masstige brand in the U.S., have been acquired by Edgewell Personal Care Inc. (EPC), owners of Schick, Banana Boat, Hawaiian Tropic, and Playtex.  The Quality Manager will be based in Coppell, Tx.


The primary responsibility will be to manage all activities relative to Quality Control, Quality Assurance, Quality Engineering, and Quality Systems for Jack Black and Cremo.  The incumbent will ensure continued compliance to all applicable regulations, maintain all operations in full inspection-ready fashion, foster a mindset of continuous quality improvement, optimize quality systems, and be a leading voice in sustaining a culture of excellence.


Essential Functions:

  • Ensure that quality systems and evidence of control are in place for the products manufactured externally and distributed through Jack Black, Cremo and retailer directed distribution channels to meet all relevant product, quality, safety, regulatory and EPC requirements.
  • Ensure all operations are supported by compliant and efficient quality systems such that all operations are in a continuous state of control.  Anticipate potential problems and put proactive measures in place to prevent them.
  • Implement quality risk management approaches that are prudent and supported by sound scientific and technical rationales.
  • Champion the quality culture and seek to build outstanding partnerships with operations, supply chain, regulatory, commercial, and other functions based on mutual candor and continual bidirectional learning.
  • Ensure documented evidence is available to demonstrate that products meet release criteria through systems development, execution and monitoring at manufacturing locations.
  • Identify and Ensure appropriate quality performance measures are implemented and reported as required. 
  • Ensure product quality complaints are logically investigated in a timely fashion, and where appropriate, that effective root cause investigations are completed and applicable corrective action plans are put in place.
  • Prioritize and direct the work of the staff and communicate timetables and standards of excellence regularly to ensure commitments are met. 
  • Develop personnel: set performance expectations and coach to help achieve goals. Assist in staffing group with appropriate talent and skills to meet work requirements and establish development plans for medium to long term colleague growth to support the organizational strategy.


Span of functions under the incumbent’s span of authority:

  • Quality Assurance
  • Quality Control
  • Internal Audit/Self-Inspection
  • External audit, 3rd party audit and special focus on contract manufacturers/ suppliers
  • Regulation based (21 CFR 210/211) oversight of external manufacturing and distribution


Experience/Education Required:

  • Minimum B.S. or B.A. – Science or Engineering Degree Preferred
  • Minimum of 10 years of experience within a manufacturing facility.
  • Minimum 10 years of Quality experience in an FDA regulated setting, including at the management level.
  • Prior supervisory experience. Strong coaching, mentoring and leadership development skills.
  • Knowledge of CFR 210/211 and adverse event reporting requirements is preferred
  • Experience with cosmetic manufacturing and quality expectations is desired.


Skills and Abilities Required:

  • A strong record of problem solving and priority setting with strategic and tactical skills in evidence.
  • Effective verbal / written communication, interpersonal, and influencing skills. Ability to interface with internal and external contacts at all levels. Ability to clearly communicate technical and non-technical information via verbal presentations and in writing.
  • Ability to apply statistics and compare data trends.
  • Excellent organizational, prioritization skills to successfully handle multiple priorities and projects simultaneously.
  • Ability to think and act independently and make sound decisions.
  • The position may also require travel to other company locations and to external meetings, vendors, etc.
  • ASQ CQE/ SSBB/ CQM highly desired
  • Lean, Six Sigma, certified auditor ASQ SSGB, CQA certifications a plus.






Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth