Territory Manager, Charleston/Hilton Head Island


Charleston, SC, US

Req ID:  4828
Job Type: 

Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Position Summary  

To make sales calls on retail accounts to achieve goals in sales volume, market share, and share of shelf; to educate, partner, and build loyalty to the brands at multiple levels in the retail organizations serviced.  The primary way the Territory Manager (TM) executes these goals is to prepare and deliver presentations to Key Decision Makers (KDMs) which include Department Heads, Store Managers, and District Managers.  The other principle function of the (TM) is to provide Direct Store Delivery (DSD) service to retail outlets. 


Universal Accountabilities 

1.  Develop and provide the unconstrained shipment forecast:  Develop and provide the Supply Planning/Operations with a 24-30 month rolling demand forecast in units/$ for the assigned segment.  The forecast becomes the basis of the LEs (Latest Estimates), Operating Plans, and Financial projections.  Ensure the timely hand-off of the demand plan to supply planning. 
2.  Manage and maintain forecast models and tools. 
3.  Monitor forecast accuracy and bias.  Communicate findings and recommended actions to the teams. 
4.  Participate as an active team member on the brand team(s) for responsible brands. 
5.  Develop and manage key data that impacts the forecast:  historical data, new product projections, promotional lifts, customer/channel specific trends, etc. 
6. Understand all promotional and pricing strategies, determine and communicate impacts on business to appropriate functions in a timely manner. 

Specific Accountabilities 

  1. Execute management’s sales strategies to achieve goals of volume growth, market share, and proper Brand/SKU representation. 

  1. Provide Direct Store Delivery service.  This includes selling and writing orders with the mobile handheld device; physically delivering or shipping product to accounts; and then merchandising/maintaining proper inventories.  Inventory control is critical to minimize end-of-season returns.  Another vital function of the (DSD) service is keeping a regular schedule to provide the appropriate service frequency level based on account volume. 

  1. Entrepreneurial mindset, to seek and develop new business, and to develop existing accounts to their fullest potential. 

  1. Maintain administrative duties such as expense reports; monthly inventory; vehicle condition reports; account records; tracking reports; and weekly, monthly and quarterly records. 

  1. Maintain timely and open communications with management, distribution centers, and other territory managers. 


Additional functions:  

1. Share information with others on team to increase account penetration, increase volume, increase market share, and share time-saving ideas. 

2. Attend meetings, trade shows, develop and participate in integrated marketing functions. 

3. Help with projects assigned by management. 

Required Skills and Experience 

  1. Background/Experience/Education required:  Sales experience; high school diploma. 

B. Skills and Abilities required:   Good verbal communication skills.  Good organizational time management  and administrative skills.  Good business analysis skills in order to identify sales trends, prioritize tasks and objectives, and solve day-to-day problems that are encountered.   

C. Physical requirements:  Physically able to work long hours merchandising.  Physical ability to drive short and/or long distances (depending on geographic size of territory).   

Some lifting and handling of cases required. 

Working Relationships 

  • Reports to: Area, District or Business Manager 

  • Directly supervises:  Seasonal Sales Merchandiser(s) (SSM) in high volume territories 

  • Type of supervision received: 1 monthly field visit. 

  • Internal contacts:  Human Resources, MIS, Distribution Facilities, Accounts Receivable 

  • External contacts:  Retail Account Personnel, Integrated Marketing Contacts 

Work Environment 

  • Travel 


Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.

Nearest Major Market: Charleston South Carolina
Nearest Secondary Market: South Carolina